Dear La Grange D102 Families,
We are excited to announce the introduction of the ParentView App, a powerful tool developed and operated by First Student, designed to provide real-time tracking of our school buses. ParentView gives you direct access to the status of your child’s bus. Whether deciding the best time to meet at the stop, or seeking detailed delay notifications, ParentView gives you the information you need to plan your day and stay connected.
Our partnership with First Student to enhance information and accountability for our bus service has been in development for the last few months. We are launching this new tool at Park Jr. High in December, and at all our Elementary schools after winter break, on January 8th.
Key Features of the ParentView App:
View ParentView Flyer - English
Ver el folleto ParentView - Spanish
Real-Time Tracking: Stay informed about your child's bus location in real time. No more waiting in uncertainty – track the bus and plan accordingly.
Estimated Time of Arrival (ETA): Receive accurate ETA updates, ensuring you know when to expect your child's arrival home or at the bus stop.
Notifications: Get instant alerts about any changes in the bus schedule, ensuring you're always in the loop.
Secure and Confidential: The ParentView App prioritizes the safety and security of your child. Rest assured, the app is designed with privacy in mind.
How to Get Started:
View Quick Start Guide - English
Ver la Guía de inicio rápido - Spanish
Download the App: Visit the App Store or Google Play on your mobile device and search for "FirstView – School Bus Tracking". You can also visit their desktop version of the website at: https://web.firstviewapp.com/
Create an Account: Follow the simple registration process to create your account. You'll need to input some basic information to get started.
Select La Grange D102: Once your account is set up, choose La Grange D102 as your school district within the app.
Open the ParentView app from your home screen and begin the registration process. You’ll be asked to:
Select State/Province: Illinois
Select District: Hodgkins
Student ID: Enter your student’s ID number from Powerschool, located in the "Student Internet" tab of the navigation menu.
Add Your Child's Bus: Input your child's bus number to start tracking. You can add multiple buses if needed.
To find your student's bus number, view the Quick Start Guide, which has information on bus codes.
Frequently Asked Questions:
View ParentView FAQs - English
Ver las preguntas más frecuentes de ParentView - Spanish
Important Note: The ParentView App is designed to enhance communication and safety. However, it does not replace regular communication from the school regarding bus schedules or changes.
We believe that the ParentView App will be a valuable addition to our school community, providing you with peace of mind and making the transportation experience more efficient for everyone involved. We are launching this new tool at Park Jr. High in December, and at all our Elementary schools after winter break, on January 8th.
We are aware of the bus tracking lagging or it is showing the bus is located in Hodgkins for maintenance, and not where it is expected to be.
If families have district questions about bus routes, or student ID numbers, please reach out to Tonisha Sibley, Asst. Superintendent of Finance & Operations, at
If families have questions about the functioning of the app, please contact, FirstView (ParentView), they provide a dedicated customer support team Monday through Friday to assist you:
● Call toll-free 888-889-8920 from 7:00 a.m. ET to 5:00 p.m. ET
● Email Customer Support at support@firstviewapp.com